RETURNS AND REFUNDS

We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy. 

If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us. 

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT 

Personal information is information that identifies you or reasonably can be linked to information that identifies you. For example, when you place an order online, we collect personal information, such as name, email address, phone number, and credit or debit card information. 

Information We Collect. We may collect the following categories of personal information. Not all categories may be collected about every individual. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world. 

• Personal identifiers, such as name and address 

• Device and online identifiers and related information, such as telephone number and email address 

• Internet, application, and network activity, such as cookie IDs and browser visits 

• Demographic information, such as age and date of birth 

• Financial information, such as credit and debit card numbers and payment information 

• Characteristics of protected classifications under state or federal law, such as gender and nationality 

• Purchase history information, such as products you have bought for yourself or others or returned 

• Location information, such as geo-location information 

• Audio, visual, and other sensory information, such as audio and video recordings 

• Employment information, such as occupation, title, licenses and professional memberships 

• Education information, such as degree and schooling information 

• Individual preferences and characteristics, such as inferences related to shopping patterns and behaviors 

How We Collect Information. We collect personal information in the following ways: 

• Information you provide We may collect and store any personal information you enter on our website or provide to us in some other manner. This includes identifying information, such as your name, address, e-mail address, telephone number and fax number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender and age, other demographic information and reviews of our web site or products that we sell. 

• Information from other sources. We may also periodically obtain both personal and other information about you from Walmart business partners, contractors and other third parties and add it to our account information or other information we have collected. Examples of information that we may receive include updated delivery and address information, purchase history, and additional demographic information. 

• Cookies and other Technologies. We use various technologies to collect information from your computer and about your activities on our site: 

• Information collected automatically. We automatically collect information from your browser when you visit our website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address. 

• Cookies. When you visit our website, we may assign your computer one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website. 

• Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our site. We also may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising and content or other activities. 

• Information collected by third parties. We may allow third parties, including our authorized service providers, Walmart, advertising companies, and ad networks, to display advertisements on and off our site. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. This information allows them to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies. 

• Do Not Track. Do Not Track is a voluntary program among Internet advertisers that is intended to give users the ability to opt out of behavioral targeting and advertising. At this time, we do not respond to "do not track" settings from browsers. 

HOW WE USE THE INFORMATION WE COLLECT 

In general. We may use information that we collect about you to: 

• Fulfill your order or requests for services and provide customer service 

• Create and maintain your account 

• Conduct auditing and monitoring of transactions and engagement 

• Conduct marketing, personalization, and third-party advertising 

• Protect the security and integrity of our websites, mobile services and our business, and help prevent fraud 

• Update our operational and technical functionality 

• Conduct business analysis, such as analytics, projections, identifying areas for operational improvement 

• Conduct research and development 

• Fulfill our legal function or obligations 

Financial information. We may use financial information or payment method to process payment for any purchases made on our website, enroll you in the discount, rebate, and other programs in which you elect to participate, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business. 

WITH WHOM WE SHARE YOUR INFORMATION 

We want you to understand when and with whom we may share personal information we have collected about you or your activities on our web site or while using our services. 

Personal information. All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for a business purpose. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with: 

• Authorized service providers: We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes. 

• Business partners: When you make purchases or engage in promotions offered through our website or channel partners, we may share personal information with these businesses to offer you products, services, promotions, contests and/or sweepstakes. When you elect to make a purchase through that channel partner or engage in a particular partner's offer or program, you authorize us to provide your email address and other information to that partner. 

• Other Situations. We also may disclose your information: 

• In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. 

• When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies. 

• In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy. The personal information which you provide to us is an asset of Sole Diva, LLC and may be included in the assets transferred in the event of a substantial corporate transaction. 

Any third parties to whom we may disclose personal information may have contracts with us that their use and/or their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States. 

Aggregated and non-personal information. We may share aggregated and pseudonymous information (pseudonymous information includes things like: device identifier, type of device, IP addresses, cookies and other information associated with your browsing) we collect under any of the above circumstances. We may also share it with third parties  to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine information we collect with additional information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising. 

THIRD-PARTY WEBSITES 

There are a number of places on our website where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the web page you are visiting. 

HOW YOU CAN ACCESS YOUR INFORMATION 

If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us. More information about how to contact us is provided below. 

Your choices about collection and use of your information 

• You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member; purchase products or services; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website. 

• At any time you can choose to no longer receive commercial or promotional emails from us by accessing contacting us to opt out. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. 

• You may tell us not to share your personal information with non-affiliated third parties for direct marketing purposes, such as sending you promotions for their products, by contacting us at the email address or website below: 

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• www.soledivashoes.com 
  info@soledivashoes.com 
  
  

• If you are a California resident, please refer to the “California Privacy Rights” section for additional information on your rights under the California Consumer Privacy Act. 

HOW WE PROTECT YOUR PERSONAL INFORMATION 

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information. 

We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email. Please refer to the Federal Trade Commission for information about how to protect yourself against identity theft. 

REVIEWS AND OTHER POSTED INFORMATION 

We may provide areas on our websites where you can post information including reviews of products. Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you will not be able to edit or delete such information. 

CHILDREN'S PRIVACY 

Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13. 

VISITING OUR WEBSITES FROM OUTSIDE THE UNITED STATES 

This Privacy Policy is intended to cover collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and where our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy. 

YOUR CALIFORNIA PRIVACY RIGHTS 

California Consumer Privacy Act: 

If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests to the extent required by law. 

• You can ask us what personal information we have about you, including a list of categories of your personal information that we have sold and a list of categories of your personal information that we have shared with another company for a business purpose. 

• You can ask us to delete your personal information. 

• You can ask that we stop selling your personal information. 

More information on each of these requests is below. 

• What personal information do you collect about me? If you make this request, we will return to you (to the extent required by law): 

• The categories of personal information we have collected about you. 

• The categories of sources from which we collect your personal information. 

• The business or commercial purpose for collecting or selling your personal information. 

• The categories of third parties with whom we share personal information. 

• The specific pieces of personal information we have collected about you. 

• A list of categories of personal information that we have sold, along with the category of any other company we sold it to. Any of the categories of personal information that we collect could be included in a sale to other companies, including those within our corporate family. 

• A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with. 

• Note: You can ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to personal information we collected about you in the previous 12 months. 

• Delete My Personal Information: You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain website or in-store functions that require your personal information to operate. Deleting your personal information will not cancel memberships you have purchased. 

• Stop Selling My Personal Information: We do not sell your personal information for monetary consideration. However, under some circumstances a transfer of personal information to a third party, without monetary consideration may be considered a “sale” under California law. For purposes of California law, all categories of personal information are transferred to third parties or within our family of companies. Such transfers may be considered a sale. If you submit a request to stop selling your personal information, we will stop making such transfers. Please contact us. 
  
  

We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. Please know, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require usage of your personal information to function. 

• How to Exercise Your California Consumer Privacy Act Rights. Please contact us. 

Other California Privacy Rights: 

Under California law, if you are a resident of California, you have the right to control how your personal information is shared with third parties for their direct marketing purposes. Following receipt of a request from you, we will provide you with a cost free means of informing us that you do not want your personal information to be shared with third parties for the direct marketing purposes of such third parties. For purposes of this notice. 

We provide you with a cost free means of informing us that you do not want your personal information to be shared with third parties for the direct marketing purposes of such third parties. If you would like to exercise your right under California law to tell us that you do not wish your personal information to be shared with third parties for their direct marketing purposes, you should send your written request to the email address  below. We will respond to your request within 30 days. 

Info@soledivashoes.com 
or 
www.soledivashoes.com 

CHANGES TO THIS PRIVACY POLICY 

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the "last updated" date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an email address), and/or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies. The form of our Privacy Policy in effect from time to time will apply to all information that we have collected. 

HOW TO CONTACT US 

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by e-mail. Info@soledivashoes.com